At DRI DUCK, we go to extremes to design functional, durable and comfortable gear that is guaranteed to elevate your life's adventures. We stand by our quality through our Stiff-Free Guarantee. Register your products by filling out the information below and learn more about our
Stiff-Free Guarantee HERE.
When you purchase a DRI DUCK product, we offer online warranty registration.
DRI DUCK guarantees all of its products to be free of defects in materials and construction. We stand behind every product we produce. This is not a guarantee against normal wear and tear and it does not apply to product that has been damaged by misuse, modification or unauthorized repair. If you believe you have purchased a defective DRI DUCK product, please follow the specific directions below, depending upon where the product was purchased.
Warranty on DRI DUCK products purchased on driduck.com
If you purchased product from driduck.com and you have a defect issue, contact DRI DUCK Customer Service. Provide your order number, email address, and the reason for your warranty claim.
Phone: 1-866-852-8222
Email: customerservice@driduck.com
Warranty on DRI DUCK products purchased from U.S. retailers (stores or online)
If you have a warranty issue with a product purchased through one of our retailers, contact the DRI DUCK retailer where the product was purchased. Make sure to have your original receipt with you. Upon inspection from your DRI DUCK authorized retailer, consumers may be offered a credit, replacement or repair depending on the defect.
Phone: 1-866-852-8222
E-mail: customerservice@driduck.com
DRI DUCK Customer Service is available to help during regular office hours.
Hours: Monday- Friday 8am-5pm (Central Standard Time)
Phone: 1-866-852-8222
E-mail: customerservice@driduck.com